Instant Banker℠ Telephone Banking

Prefer to bank over the phone? Our 24/7 Instant Banker℠ automated touch tone service is here for you. Just follow the easy step by step guide below and get your banking done conveniently.


Instant Banker Touch - Tone Banking Guide

  1. 1. Dial 1-800-608-1995. You will be guided through the banking choices.
  2. 2. Listen for instructions over the phone to complete your transactions or inquiries:
    • Current balance and last deposit
    • Transfer funds
    • Change your personal identification number
  • Welcome
  • Press 0 for customer service representative
  • Press 1 for English
  • Press 2 for Spanish
  • Press 9 to repeat a menu
  1. 1. ACCOUNT INFORMATION (press-one)
    1. 1. Checking and Money Market Accounts (press-one)
      1. 1. Inquire on Accounts (press-one)
        1. 1. For balance information (press-one)
        2. 2. For most recent withdrawal transactions (press-two)
        3. 3. For most recent deposit transactions (press-three)
        4. 4. For most recent ATM transactions (press-four)
        5. 5. To inquire about a specific transaction (press-five)
          1. 1. To inquire by check number (press-one)
          2. 2. To inquire by amount (press-two)
          3. 3. To inquire by date (press-three)
      2. 2. To transfer funds (press-two)
      3. 3. To change your security code (press-three)
    2. 2. Savings Accounts (press-two)
      1. 1. Inquire on Accounts (press-one)
        1. 1. For balance information (press-one)
        2. 2. For most recent withdrawal transactions (press-two)
        3. 3. For most recent deposit transactions (press-three)
        4. 4. For most recent ATM transactions (press-four)
        5. 5. To inquire about a specific transaction (press-five)
          1. 1. To inquire by amount (press-one)
          2. 2. To inquire by date (press-two)
      2. 2. To transfer funds (press-two)
      3. 3. To change your security code (press-three)
    3. 3. Loans (press-three)
      1. 1. For balance information (press-one)
      2. 2. For pay off information (press-two)
      3. 3. For last payment date information (press-three)
      4. 4. For next payment date information (press-four)
    4. 4. Certificate of Deposit or IRA Account (press-four)
      1. 1. For balance information (press-one)
      2. 2. For the last interest paid (press-two)
      3. 3. For next interest payment date (press-three)
      4. 4. For maturity date (press-four)
  2. 2. INSTRUCTIONS ON HOW TO USE THIS SYSTEM (press-two)
  3. 3. BRANCH LOCATIONS (press-three)
    1. 1. Santa Barbara (press-one)
    2. 2. Montecito (press-two)
    3. 3. Carpinteria (press-three)
    4. 4. Goleta (press-four)
    5. 5. Solvang (press-five)
    6. 6. Ventura County (press-six)
  4. 4. LOST OR STOLEN DEBIT CARDS (press-four)
  5. 5. INFORMATION ON YOUR DEBIT OR CREDIT CARD (press-five)